Terms of booking
Cancellations
Possible cancellation is free of charge for at least 2 weeks prior to the beginning of the reservation. Of the cancellation less than two weeks before the arrival date we will charge 50 %. Cancellations or changes made less than 3 days before event we have the right to charge 100%.
Menu and beverage options as well as special dietary requirements will be notified no later than one week before the program. Reductions for number of participants need to be made at least 7 days before event in order to be taken into account for billing.
Saimaa Adventures The offer is valid for two weeks from the adoption unless stated otherwise in offer. In fixing the booking please ensure your program, date, time and number of participants.
Saimaa Adventures Rights
Saimaa Adventures reserves the right to change the program if necessary, flow, duration or route, if there is a need for for example, a potentially hazardous situation , or because of dangerous weather. Saimaa Adventures reserves the right to suspend the program if some participant endangers themselves or other participants.
Rental equipments
For rented premises we will give instructions how to use.
For premises only normal cleaning from normal use is included in the price. In case of food/drinks or vomit or body fluids etc. is spilled and not cleaned by customer that is counted extra cleaning work. Extra cleaning is also billed separately. Extra cleaning is billed per hour 80€/hour.
In case of damage made to premises or furniture compensation for broken material is billed in full.
Termination of the contract
Saimaa Adventures has the right to cancel contract if terms above are not met or renter does not agree to set terms. Also we have to right cancel if renter/customer is not able to handle rental equipment/or rented premises properly.